Lately, the call center industry has become one of the most successful BPO or Business Process Outsource industries of the Philippines. Its dominion to the world market places Philippines as the call center capital of the whole world beating India as a competitor offering the same service. Apparently, call center industry has developed into the most successful business in the Philippines. More jobs have been provided to Filipino citizens leading us to lessen jobless rates and increase every Filipinos lifestyle. This is due to call center companies and agencies which contributed so much of their effort to provide better customer service and efficient assistance to every client and every citizens working in the industry.
The Chronicles of their Success
As the demand of outsource call center services arises, Magellan Call center has become one of those call center companies that contributed their excellence to the vital growth of the industry. This company which was founded just in 2005 has grown significantly. Like many other call center companies and agencies, Magellan Call Center started small, with a few call center agents processing the Outsource Call Center, billing and shipping in a small office space in central Metro Manila. However, this company maybe really destined to be successful. As little by little their excellent outsource call center services especially Order taking services made them well-known in world market.
Their mental outlook
Magellan Call Center’s services involve integrity and positivity. In all the works they do, agents are imposed to be optimistic and highly spirited so they can give such undeniably outstanding customer relations and services. Telephone answering, Outsource Call Center and reservation services are way too simple jobs you might think. But being simple and ordinary in today’s modern call center industry made Magellan Call Center one of the few pioneers that offered such overwhelming services. Today, Magellan Call Center boasts an over of 300 highly trained, reliable and trustworthy agents in two separate offices in central Metro Manila.
They are expanding
Other than their exquisite achievements, Magellan Call Center had also contributed to the significant expansion of the call center industry in the Philippine market. Due to their services, the industry has able to penetrate a number of markets in the Philippines which resulted in its massive breakthrough in the Philippine market and into the world market.
Thus, compared to other Asian countries offering the same services, most particularly India, Philippines is known to offer the cheapest workforce in the industry. This had made Magellan Call Center Outsourcing business an overwhelming success. It only proves that even Filipino workers receive cheaper manpower fees, they still manage to do their job well. For more information visit to our site http://www.magellancallcenter.com/
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